IVR Virtual Receptionists, whether they are cloud-based or on-site, are becoming standard operating procedure for many different types of businesses, both large and small. These automated phone attendants can greet callers, answer questions, and direct customers to the correct department or company representative. But not all virtual receptionists are...
The world of cloud computing can be a confusing one for small business owners looking to make the transition to a cloud-based computer network. Too often inexperienced business owners view the cloud as a single amorphous environment, offering the same advantages and services to everyone who joins it. However,...
The popularity of wireless devices is unprecedented. Laptops, tablets, and smartphones have quickly become standard tools in the common office worker’s daily arsenal. Small business owners, who previously may have been reluctant to join the wireless revolution, are now finding that the time is right to move to a...
Cloud computing has taken the business world by storm, if you’ll pardon the pun. It’s cost effectiveness, ease of implementation, and inbuilt redundancy makes cloud computing ideal for small businesses who may not have the financial resources to build and maintain their own network infrastructure. However, as welcome a...
Cloud computing is quickly changing the way businesses address their computer networking requirements. More and more small business owners are turning to cloud-based applications to save money on their office’s computer networking infrastructure, and to keep their companies competitive in a fast paced marketplace. While cloud-based services offer many...
In today’s fast paced global economy, nearly every business needs to have some kind of internet presence. That means building, launching, and maintaining an active website. For the majority of small to medium sized businesses that requires finding a suitable web hosting service. Many smaller businesses opt for shared...
Projecting a sophisticated and professional image is vital for every small business, particularly start-ups. For most businesses, their first direct contact with potential clients and investors is by telephone, and that means that their service needs to be fast and efficient. It also needs to be cost effective, particularly...