Telecom Blog

Is a T1 Connection Right for Your Business?

From the first dial-up modems to the rise of modern broadband, the very act of connecting to the internet has gone through many radical changes. The days of dial-up are long gone, and broadband internet is the order of the day. However, not all high speed connections are created...

Network Monitoring

The Benefits of Network Monitoring – Who’s Looking After Your Network?

Network monitoring and management services are critical in today’s high-tech, information driven, marketplace. Businesses, both large and small, need to ensure that their internal computer networks continue to operate at optimal levels, and that their external network connections remain uninterrupted. That means hiring IT teams to continually monitor and...

Internet Service

Choosing the Right Internet Service for Your Small Business

Today, businesses depend more than ever on fast and reliable internet connections. But choosing the right internet service for your business requires careful consideration. Not all internet connections are created equal, and not all internet service providers offer the same level of service. Before choosing any internet service provider...

Auto Attendant – What to Avoid When Setting Up Your Office’s PBX

For better or worse, the days of the office receptionist are gone. Very few offices today have dedicated staff whose sole job is to answer telephones, field questions from clients and customers, and redirect the callers to their desired destination. Technology has replaced the traditional receptionist, and today most...

High Speed Internet

How DS3 Technology Can Benefit Your Business

The growth of, and subsequent dependance on, the world wide web has caused a dramatic increase in the need for reliable high bandwidth internet connections. Businesses and institutions require internet connectivity that is fast, reliable and cost effective. Digital Signal 3 (DS3) technology offers all three. For businesses with...

Does Your Business Need to Switch to Primary Rate Interface?

For mid-size offices and businesses with a large employee base, maintaining a smoothly operating phone bank is vitally important. Communications with clients and customers are the life-blood of any business, and an office’s phone network must be able to handle a large number of outgoing and incoming calls at...